ServiceNow is widely used across Fortune 1000 and Global 5000 enterprises, so it’s no wonder that the majority of BigPanda customers use ServiceNow and integrate with it to streamline their ticketing requests. BigPanda’s AIOps Event Correlation and Automation Platform provides context-rich incidents to IT Ops teams relying on ServiceNow and helps them gain end-to-end real-time visibility into their operations.
Today’s incident pipelines are noisy. The average enterprise deals with at least 15 different monitoring and observability tools that create thousands of alerts a day, often overwhelming and drowning their IT operations. But it’s not just their number that’s an issue.
The world is moving fast, led by an ever-accelerating IT landscape. In recent years, two distinct types of teams have emerged that assist in driving this business transformation: DevOps/SRE teams that are in charge of driving rapid innovation of products and services, and IT Ops/NOC teams that focus on preventing outages and maintaining the high level of quality, reliability and serviceability that modern, discerning customers expect.
James Beard, the pioneer of television cooking shows, once asked, “Where would we be without salt?”. Salt is often underrated, even though it is the ingredient that has the greatest impact on food and flavor in the modern world. It has its own taste, but also balances and enhances the flavor of other ingredients. Salt boosts sweetness and blocks bitterness, it has scientifically proven capabilities to intensify flavor compounds that are too subtle to detect (i.e.
