Operations | Monitoring | ITSM | DevOps | Cloud

BigPanda

Fast track video series: Integrate ticketing and messaging tools with BigPanda

BigPanda’s Agnostic Integrations provides powerful bi-directional integration for enterprise ticketing, service desk and collaboration tools such as chat and incident response, so operators can easily share BigPanda incidents with other users in their ticketing and collaboration tools of choice. With BigPanda, teams can easily automate ticket creation as well as notifications and war room creation in chat tools.

RESOLVE '22: How to get multi-cloud done right

Multi-cloud is inevitable. With AIOps, struggling in its complexity doesn’t need to be. Business technology stacks don’t appear out of a vacuum. For the modern cloud-enabled, cloud-dependent company (that is to say, most of them), the look from the inside looks more like an ongoing evolution than a monolithic choice.

Overcome the integration bottleneck with self-service onboarding tools

The amount of data volume and complexity within tech stacks is continuing to increase with no sign of slowing down. As a result, many organizations are facing significant challenges related to tool sprawl and the overwhelming amount of data that needs to be exchanged between all the different systems. The result is this new rapid pace of data which brings a need for faster flow and exchange of information.

How IT Operations can demonstrate business value with Unified Analytics

As an IT Ops exec, imagine your jubilation upon learning that after a year of hard work across your NOC, DevOps and SRE teams, you are able to automate incident response by 25%. You’re elated as you enter your CTO’s office to share this information, and their response is.

Four key takeaways from our recent webinar: BigPanda picks up where Netcool left off

For years, Netcool has been omnipresent in many IT Operations organizations. That, combined with the sheer utility it once brought to the table, sometimes gave it a special sort of nostalgic reverence in IT Operations circles. But with all due respect to Netcool, there’s also little doubt the platform’s real-world utility has waned in the era of cloud and hybrid ops.