Operations | Monitoring | ITSM | DevOps | Cloud

In Part 1, we explored how aligning network visibility with IT service context empowers faster, smarter incident response. But what does this actually look like? Here in Part 2, we’ll go deeper into the challenges of traditional monitoring approaches, and how teams should look to move from fragmented alerts to unified insights – because when ITOps and NetOps can both see the “what” & “why” of the problem, actions become instinct.

In an era where hybrid environments and AI-driven innovations redefine enterprise operations, organizations face increasing complexity, disruption, and vulnerability in their systems. To overcome this growing challenge, Cisco and Splunk are working together to harness the power of AI to help customers ensure that digital resilience is an inherent part of their systems.

Recently, while visiting a friend in a local hospital, I found myself facing a frustrating distraction: trying to pay parking fees using USSD (a mobile text-based system for quick transactions). The service was either painfully slow or not working at all. I wasn’t alone. Other visitors were just as exasperated, and parking attendants stood idle, their handheld devices frozen in endless loading loops.

Splunk recently announced exciting updates and significant modernizations for the upcoming releases of Splunk Enterprise and Splunk Cloud Platform. This blog is the first in a series to help prepare your organization for these changes by exploring upgrade readiness best practices. This first installment will highlight the Splunk Health Assistant Add-On, a vital tool that supplements the Splunk Enterprise Monitoring Console, designed to streamline your transition to the next version of Splunk Enterprise.

Cloud computing has become the backbone of modern business operations, powering everything from day-to-day collaboration to large-scale digital transformation initiatives. As organizations deepen their reliance on cloud services, the financial stakes continue to grow. According to Gartner, global spending on public cloud services is projected to reach over $720 billion in 2025, a significant increase from nearly $600 billion in 2024.