Operations | Monitoring | ITSM | DevOps | Cloud

What is Digital Experience Monitoring?

Digital experience monitoring (DEM) is the evolution of application performance monitoring (APM) and end user experience monitoring (EUEM) into a comprehensive tool that analyzes the efficacy of an enterprise’s applications and services. Essentially, DEM combines these functions and goes beyond both — all to ensure consistency across the customer experience.

Troubleshooting Microservices with Splunk Observability Cloud and the AI Assistant for Observability

In this video, I’m going show you how to troubleshoot microservices in Splunk Observability Cloud using features like APM’s Service Map and Tag Spotlight to identify what’s causing our microservice to produce high error rates. We’ll then review Related Logs in Log Observer to determine why the error in our service is occurring.

Introducing the Observability Center of Excellence: Taking Your Observability Game to the Next Level

Chasing false alerts — or worse, having your system go down with no alerts or telemetry to give you a heads-up — is the nightmare we all want to avoid. If you’ve experienced this, you’re not alone. Before joining Splunk, I spent 14 years as an observability practitioner and leader for several Fortune 500 companies and in my 2.5 years with Splunk I have had the opportunity to work with customers of all shapes and sizes.

Splunking GenAI Applications for Observability Insights

Has your organization finally developed that game changing generative AI application? Is your CTO, CIO, or CEO banking on it being a success? I bet they are! Now, here’s the big question: Are you prepared to monitor and troubleshoot your new application once users get engaged? Fear not, my boy Derek Mitchell has you covered with two incredible Splunk Lantern articles which goes deep into how Splunk Observability Cloud allows you to instrument GenAI apps to gain critical observability insights.

Infrastructure and Observability as Code | An Introduction

In this video I will introduce you to the concept of Observability as Code and what that looks like in Splunk Observability Cloud. I’ll first discuss the issues you might encounter managing infrastructure manually, and then define Infrastructure as Code so that you have a better understanding of the motivation behind Observability as Code. We’ll briefly introduce Terraform and then I’ll discuss the benefits of implementing Observability as Code using Splunk’s Terraform provider in Splunk Observability Cloud.

Introduction to The Splunk Terraform Provider | Create a Detector in Splunk Observability Cloud

In this video I will demonstrate how to use the Splunk Terraform Provider. I’ll explain what it is and why you should use the Splunk Terraform Provider as part of your overall Observability as Code solution. Using a simple Terraform project, I will walk you through the setup of the provider and the creation of a Detector in Splunk Observability Cloud.

SRE vs. DevOps vs. Platform Engineering: Differences Explained

SRE, DevOps and Platform Engineering are important concepts in today's world of software development. There are dedicated teams to manage these areas, each with a unique primary focus, set of responsibilities, tools and metrics used to gauge their performance requirements. This article explains SRE, DevOps, and Platform Engineering, including similarities and differences, and, most importantly, how these teams help streamline modern software development, delivery, and maintenance processes.

Enhanced Maintenance Experience in Splunk Cloud Platform

Calling all Splunk Cloud Platform admins! At Splunk, we are constantly working to improve the way we service our customers. We understand that maintenance windows, while necessary, can sometimes be impactful to your operations. That is why we’re excited to announce a significant upgrade to our maintenance experience, designed to provide you with greater control and minimal impact.