Operations | Monitoring | ITSM | DevOps | Cloud

It’s a story many network administrators dread: leaving the office on a Friday afternoon with everything running smoothly, only to return Monday morning to a nightmare of system-wide failure. If you’re a network administrator, you know the quiet comfort in logging off on Friday, satisfied that all servers are operational, backups are complete and the network is running efficiently. It’s the moment when you finally let out a sigh of relief, looking forward to a stress-free weekend.

Progress WhatsUp Gold has consistently proven to be an innovative solution in the IT infrastructure monitoring sector. Recently, it emerged as an infrastructure monitoring leader in the prestigious Quadrant Knowledge Solutions’ SPARK Matrix. The SPARX Matrix recognizes products demonstrating exceptional performance, innovation and customer satisfaction through specified criteria.

Voice over IP, or VoIP for short, revolutionized telephony. Phones based upon old PBX-style switching and old-fashioned telephone wires are rare. Networks, the Internet and the IP protocol changed everything. Years, in fact, decades ago when Voice over IP started, the economics were astounding and the flexibility amazing. Sadly, the voice quality was often atrocious, which is a no can do for businesses of any sort. As network speed grew and voice technology improved, call quality improved.

It cannot be overstated how important a robust, well-maintained and customizable network is for your organization. They are the unseen infrastructure that enables communication and facilitates growth. Every organization has unique goals, challenges and workflows. A one-size-fits-all approach to monitoring often falls short and leads to time and resources being wasted trying to adapt work habits to the solution instead of adapting the solution to how your team best works.

If a picture is worth a thousand words, a network map, dashboard, report, or other style of visualization is invaluable for IT pros. While network admins may live deep in the weeds, their bosses and other company execs prefer a high-level view that presents the big story.