Operations | Monitoring | ITSM | DevOps | Cloud

InvGate

Laptop Inventory: How to Build it And The Best Tools to Manage it

Dec 9, 2024 By Ignacio Graglia In InvGate
By the end of 2024, the world will have shipped a staggering 186.68 million laptops, according to Statista. With so many devices in circulation, the importance of maintaining an accurate and up-to-date laptop inventory has never been greater. Knowing what laptops your organization owns, where they are, and how they’re being used is crucial for ensuring smooth operations and minimizing risks. In this blog post, we’ll unpack everything you need to know about laptop inventory.
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InvGate

Patch Management Software: 7 Dedicated Tools For 2025

Dec 9, 2024 By Ignacio Graglia In InvGate
How do you choose the perfect Patch Management software for your business? If this question has been keeping you up at night, you’re not alone—and for good reason. Choosing the right Patch Management tool isn’t just about keeping things updated; it can make or break your organization’s security strategy.
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InvGate

CNBC Says AI Will Replace Tech Support - Here's What They Got Wrong

Dec 5, 2024 By Matt Beran In InvGate
Another day, another AI headline designed to spike your blood pressure. The Service Management industry is no stranger to dramatic proclamations about AI, and neither are you. But what’s the real story behind CNBC’s latest take, “The tech support desk at work is one of the first jobs AI is rapidly replacing?” Does the Palo Alto Networks company need media coverage? Does CNBC? CompTIA? All of them? Perhaps there is a hidden agenda behind the article being published.
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What is Configuration Management? IT Beginners Guide

Dec 4, 2024 By InvGate In InvGate
Configuration Management is the backbone of IT Service Management, providing a clear and reliable map of your IT landscape. It ensures that assets required to deliver services are controlled and that accurate information about them is available when needed. In ITIL 4, it's a crucial part of the Service Management Practice section within the Service Value System.
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InvGate

What Do Most Corporations Do With Returned Computers?

Dec 4, 2024 By Natalí Valle In InvGate
When computers are returned to a corporation, they don’t simply disappear into storage or landfills. Companies often implement structured processes to make the most of these devices while adhering to regulatory and ethical standards. Managing returned computers is a practical and pressing concern for corporations, whether dealing with employee's offboarding, end-of-life hardware, or upgrades. The process involves multiple considerations, from data security to environmental compliance.
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Meet the InvGate Product, Implementation, and Customer Success Teams

Dec 3, 2024 By InvGate In InvGate
Behind the scenes at InvGate: How we build outstanding ITSM and ITAM solutions Join our team as we explore the philosophy, challenges, and innovations that drive InvGate's approach to IT Asset Management (ITAM), IT Service Management (ITSM) and Enterprise Service Management (ESM). In this exclusive conversation, our experts discuss: How we build solutions for different user types The key challenges in implementing Service Management tools Strategies for continuous innovation and customer success Balancing complexity with user-friendly design.
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InvGate

IoT Device Lifecycle Management: Definition and Key Stages

Nov 29, 2024 By Ignacio Graglia In InvGate
IoT Device Lifecycle Management might sound like a mouthful, but it’s the secret sauce behind keeping the ever-growing world of connected devices running smoothly. From smart thermostats to industrial sensors, IoT devices are transforming how we live and work. But managing them is no small feat — especially with the number of global IoT connections expected to more than double from 15.9 billion in 2023 to over 32.1 billion by 2030 (Statista, 2023).
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InvGate

Hardware Refresh: What is it And When to do it?

Nov 29, 2024 By Ignacio Graglia In InvGate
Hardware refresh cycles might not sound that glamorous, but they’re the secret weapon behind an efficient, secure, and productive IT environment. In a world where technology fuels every click and keystroke, keeping your hardware updated is a business essential. Why? Because outdated devices are productivity killers. In fact, a 2023 study found that employees spend up to 20% of their time wrestling with tech issues instead of doing their jobs. And it’s not just about lost time.
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InvGate

The Hardware Lifecycle: 4 Essential Stages for Success

Nov 27, 2024 By Ignacio Graglia In InvGate
No piece of hardware lasts forever. On the contrary, all hardware eventually deteriorates. That’s why it’s crucial to understand and manage each stage an asset goes through, from procurement to disposal. This journey is called the hardware lifecycle, and its management is known as Hardware Lifecycle Management (HLM).
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