Everbridge partner Atos, a global leader in cloud and the digital workplace, recently published an interesting take on the future of work and how new technology trends will impact businesses and employees alike, now and in years to come. The company suggests that the combination of 5G and technologically augmented humans will drive some of the most significant changes in the way we work.

To be successful in a technologically advanced world, you must continually improve your digital services to meet changing customer expectations. However, sometimes rapid changes can cause problems – and you don’t want to be caught on your back foot when it happens.

Organizations with a global reach often require employees to travel near and far. Now more than ever, businesses have a duty of care to ensure the safety, well-being, and security of their workforce, no matter the destination. To ensure traveling employees are kept safe, organizations must prepare their people for potential risks and keep them informed throughout their journey, providing further assistance and care if needed.

For years, Artificial Intelligence for IT Operations (AIOps) applications have helped organizations streamline and improve their IT processes for better business results. But today, with rising disruptions and BCG research noting that 70% of digital transformations fail, these incidence response applications alone are no longer enough to maintain digital service uptime and ensure customer satisfaction.

There has been a tremendous amount of change around public safety over the last few years, especially regarding 911. Keeping up with Next-Generation 911 technology (NG911) and the wealth of information can certainly be overwhelming. To make matters worse, emergency callers are more mobile than ever before.