Service mapping is an essential tool for IT service management, as it allows you to gain a clear and comprehensive understanding of the various components and dependencies that make up their IT services. Service mapping focuses on discovering data center devices, infrastructure, application dependencies and the corresponding relationships. This enables your organization to manage and optimize their IT operations, improve service delivery and more effectively reduce disruptions and outages risk.
The rapid digitalization of work environments means employees are obliged to work faster and better. Achieving this means businesses are dependent on having happy, healthy, productive teams. With 69% of global knowledge workers now working remotely, it appears hybrid working is working. A recent survey of over 10,000 employees by Ivanti shows that 42% have a better work-life balance and 33% are more productive.
Yes, it’s that time of year again! It’s time we look ahead with hope for a successful wrap to peak season and consider the trends influencing the year ahead. The last few years have been anyone’s guess, but recent data shows us optimistic points on the horizon as we head towards 2023.
Amanda and Chris share stories proving why your data really is more secure in the cloud than the average on-premises server closet – and what organizations should worry more about when it comes to data security.
Raise your hand if you enjoy being kicked out of the application you were working on for an unexpected security patch! No one? We can wait … Really, no one? Okay, we figured. And we’re not surprised. Jamie Whalen, host of the Everywhere Workplace Podcast, recently sat down with Steve Brasen, Research Director for Enterprise Management Associates, to talk about the perceived conflict between Digital Employee Experience (DEX) and security.
Mobile device management – it’s been part of your operational technology portfolio for a long time. You’ve been using it for years – or maybe decades – to stage device configurations, push software updates and more. You might be using our Ivanti Avalanche MDM solution to manage your rugged mobile deployments. The device, OS and app management capabilities remain at the center of your mobility management program, and that isn’t going to change.