Your services are backed by SLAs. What's backing your SLAs?
You’ve made promises to your customers and end users, quantifying them in SLAs (service-level agreements) to instill confidence that those commitments will be honored. SLAs give users peace of mind. But what about your peace of mind? How can you guarantee your hybrid infrastructure and applications are continuously meeting or exceeding those SLAs? I’m going to explore how to ensure SLAs are met to maintain productivity and protect revenue.