As connected as the world is today, it can feel quite disconnected, especially in IT. Individual teams use various tools, each with specialized interfaces and dedicated dashboards, to present or interpret data each the specific functional team needs.
As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.
Fujitsu is a Japanese multinational information technology equipment and services company. Headquartered in Tokyo, Fujitsu has over 100 data centers worldwide. The company and its subsidiaries offer a diverse range of products and services in areas such as personal and enterprise computing (including x86), SPARC, and mainframe-compatible server products.
Today, pretty much every critical business service, every critical employee job function, every critical customer transaction, and so much more are all reliant upon network connectivity. It falls to network operations (NetOps) teams to ensure network connections continue to support these demands. Over time, the scale and the complexity of the networks the organization relies upon have continued to grow, making the job of NetOps teams increasingly challenging.
Altice Portugal is a wholly owned subsidiary of Altice Group, a multinational cable and telecommunications company. They have a presence across Europe, including in Belgium, France, Luxembourg, Portugal, and Switzerland, as well as in the Dominican Republic, the French West Indies, and Israel. With annual revenues of more than $2.8 billion (2,629 million Euros), Altice Portugal is Portugal’s largest telecom company. Altice offers fixed, mobile, and satellite network services to consumers.