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BugSplat

Why Early Crash Reporting Saves Time and Prevents Costly Bugs

At BugSplat, we always advocate for teams to introduce crash reporting and establish a bug-tracking/bug-fixing workflow early in their development process. So you can imagine my excitement when I found myself at Denver Startup Week chatting with the founder of a startup that has several projects in flight. He mentioned they’d just kicked off development of a new application, and things were moving quickly.

The 80/20 Rule of Bug Fixing

At BugSplat, we've been supporting applications and video games with crash and error reporting for a long time. Over the years, we've collaborated with a wide range of teams, handling applications of all sizes. From our experience and numerous conversations with users, we've noticed an interesting trend: the distribution of crashes isn't uniform. If your application experiences 100 crashes in a given version, those crashes aren't caused by 100 different defects.

Introducing Custom Attributes

At BugSplat, we’re constantly striving to enhance our platform to meet the evolving needs of our users. We’re excited to introduce our latest feature: Custom Attributes. This powerful addition allows developers to attach any number of custom attributes to crash reports, making BugSplat more customizable to your individual use case and enabling deeper integration with your projects.

A Look Back at 2023

As we've turned the final pages of 2023 and now set our sights on 2024, it felt like an appropriate moment to pause, reflect, and shine a light on the steps we've made over the past year at BugSplat. There are a couple of compelling reasons to do this: First, we recognize that some of our key updates might slip under the radar amidst the hustle and bustle of daily tasks. Highlighting these changes is our way of giving you a second chance to discover some useful new features at your disposal.

Auto-Creating Defects from BugSplat in Your Defect Tracker

At BugSplat, we're always looking for ways to seamlessly integrate critical crash data into the support workflow. Another step in that quest has just been launched - the ability to automatically create defects from BugSplat databases in attached third-party trackers like Jira, Github Issues, Azure DevOps and more. This isn't just a new feature - it's a game-changer. Here's why.

How to launch games that don't crash (often)

Building and supporting a video game project is challenging. It is a complex and intricate process that balances difficult time constraints and ambitious goals while keeping a highly engaged and demanding user base happy. Game developers need every advantage possible in the development and support process to succeed. One of the best ways to ensure that a game is successful is to make sure that every shipped version of the game project contains as few crash-causing defects as possible.

Introducing the New Batch Reprocess Tool

At BugSplat, we're constantly searching for ways to help our users save time and energy while fixing crashes. We do this by providing them with more tools to quickly identify the underlying defects that cause problems in their apps. In that vein, we're excited to introduce the Batch Reprocess Tool (view technical doc here), a new feature that allows users to quickly select a set of crashes and have them reprocessed in bulk.

How Uncaught Crashes Can Damage Your Application's Reputation, Revenue, and more

At BugSplat, we have a unique view of how uncaught crashes can impact individual teams (and entire companies) through our work building tools to find and fix bugs in live applications. We've seen firsthand the difference it can make when teams have a workflow for reporting every defect that makes it into production and when they don't.