In today’s always-on, always-available digital world, responding to issues around the clock can take a toll on your organization’s most precious asset: your people. To understand the impact of interrupt notifications on employee attrition, PagerDuty commissioned a global study, which analyzed data from over 50,000 on-call responders receiving more than 760 million notifications and used a Operations Health Score to quantify the overall on-call experience.

The study reviewed a combination of notification statistics and their impact on the well-being and work-life balance of human responders to help answer this question: When does on-call pain lead to employee attrition and how can it be avoided?

In this ebook:

• Results from a global study of over 50,000 on-call responders
• How responding to issues around the clock can take a toll on your team
• Insight into how on-call pain can be avoided