Operations | Monitoring | ITSM | DevOps | Cloud

April 2019

Identification and Reconciliation

90 seconds with ServiceNow’s Identification and Reconciliation engine, a key tool to your complete CMDB. Configuration data is spread enterprise-wide, spanning multiple systems and sources, each with its strengths and weaknesses. To create a centralized database that can be used confidently by all teams this cornucopia of data needs to be pruned, consolidated, and maintained.