Operations | Monitoring | ITSM | DevOps | Cloud

Selling cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the cloud, you better make sure they can always access the cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or cloud solutions offer the same level of visibility.

Conducting a network assessment is a great way to fully understand a new client's network, and to provide tangible proof when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.

Bmore IT is a managed service provider based in Gothenburg, Sweden. We're at a LAN party. In essence, everything is all about technology. It's about connecting people together, not only by our interests, but also by technology and by computers. So in essence network is everything.

The key to MSP success is the ability to add new MRR customers every month. Unfortunately, many MSPs struggle when it comes to MRR sales. Gary Pica is widely regarded as the definitive expert in the managed services sales process. Gary teams up with Rob Auld, SVP of Sales at Auvik, to share the key ingredients that will allow you to achieve your sales goals.

Alex Hoff, Chief Product Officer at Auvik Networks, announces the launch of Auvik TrafficInsights, Auvik’s new NetFlow feature.

As an MSP, your clients want you to take full responsibility for keeping their networks running smoothly—and for diagnosing network issues like loops or bottlenecks that can impact employee productivity. But in the invisible world of networking troubleshooting, how do you shine a light on the value of your service?

Is your service desk struggling to manage daily workflows? When your MSP is stuck in operational mode, your technicians are spending valuable business hours fighting with competing priorities, undocumented processes, and unclear escalation practices instead of ticket resolution.

Auvik AVP of product management Patrick Albert talks with Tayler Feigl, Channel Development Manager, APAC at Datto to discuss key findings in Datto’s annual State of the Channel Ransomware Report, the result of interviewing 100,000 small to mid-sized business (SMBs) around the globe. You’ll hear what your MSP peers are doing to prepare, protect, and recover against ransomware, and investigate how you can use these findings to sell cybersecurity as part of your managed services offering.

What could your managed service provider do with a power-up in 2019? Enter for your chance to plug into the Frankly MSP Brain Trust and find out.

Setting up a client in Auvik is easy and only takes a few minutes. Watch as we walk you through three simple steps to kickstart your Auvik trial—from signing up for your trial to creating your first client site in Auvik to deploying your first Auvik collector. Then, give it a try and get ready to discover more about your client’s network than you’ve ever seen before.