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Better Incidents Winter Bonfire: Inside On-Call

Engineers are bombarded with pages left and right. There's uncertainty about how to escalate. A constant blur exists between what's urgent and what can wait. This never-ending ping-pong game takes a toll. Burnout creeps in, and your engineering culture has taken a nose dive before you know it.

Alerting, Incident Management and the SDLC | Better Incidents Podcast Ep. 8

In this episode we chat with veteran cloud architect Masaru Hoshi about the challenges of alert fatigue, the importance of effective alerting systems, and fostering ownership in software teams. Masaru shares insights from his 30-year career, emphasizing the need for balance, trust, and collaboration in incident response.