The Burn Down: Product Updates July 2025

Catch up on everything that's shipped this past month (there's a lot!), including:

📊 Team Analytics: your dream shift recap with alerts, incidents, MTTA/MTTR, and alert noise ratios
🤝 Handoff Summary: Slack DMs with everything you need to start your on-call shift strong
📆 Coverage Gap Notifications: Slack + email alerts if shifts are missing coverage
🚨 Alert Noise tracking: mark noise in Slack + UI and track trends over time
👀 Alert Visualization: see your alert’s full escalation path before it fires
🛠 Signal Event Debugging: yes, even failed alerts show up
🔔 Notification Preferences Policy: set preferred channels + see who’s in/out of policy)