Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

How we built Suggested Summaries

In this clip of The Debrief, Milly walk through how the incident.io team actually built out our latest AI feature: Suggested Summaries Recently we went live with one of our biggest product launches to date AI. And this product was unique in that it was broken up into four smaller projects: So naturally most folks might be wondering: What were the biggest differences between these projects and what went into actually building out each of these features?

Why aren't incident responders updating summaries more frequently?

In this clip of The Debrief, Milly explains why incident responders don't update summaries as frequently as they should. Recently we went live with one of our biggest product launches to date AI. And this product was unique in that it was broken up into four smaller projects: So naturally most folks might be wondering: What were the biggest differences between these projects and what went into actually building out each of these features?

Why is prompt engineering so hard?

In this clip of The Debrief, Milly explains the challenges of prompt engineering. Recently we went live with one of our biggest product launches to date AI. And this product was unique in that it was broken up into four smaller projects: So naturally most folks might be wondering: What were the biggest differences between these projects and what went into actually building out each of these features?

What are Suggested Summaries?

In this clip of The Debrief, Milly explains what Suggested Summaries are and how they can be a huge benefit for teams. Recently we went live with one of our biggest product launches to date AI. And this product was unique in that it was broken up into four smaller projects: So naturally most folks might be wondering: What were the biggest differences between these projects and what went into actually building out each of these features?

The benefits of using an incident management tool

In this clip of The Debrief, Jack dives into the several benefits of adopting and incident management tool to respond to data issues. Full episode description below: If you're on a data team, have you ever considered using an incident management tool to respond to pipeline issues? If the answer is no, then you might want to check out this episode. Here, we chat with Jack, Data Analyst at incident.io, to better understand why data teams can—and should—look to incident management tools like incident.io to manage issues. We chat about.

The ease of using an incident management tool

In this clip of The Debrief, Jack talks about how easy it has been for him and his team to start using incident.io to management data incidents. Full episode description below: If you're on a data team, have you ever considered using an incident management tool to respond to pipeline issues? If the answer is no, then you might want to check out this episode. Here, we chat with Jack, Data Analyst at incident.io, to better understand why data teams can—and should—look to incident management tools like incident.io to manage issues. We chat about.

The role of incident management for data teams

In this clip of The Debrief, Jack talks about why it just makes sense for data teams to adopt an incident management tool to manage data incidents. Full episode description below: If you're on a data team, have you ever considered using an incident management tool to respond to pipeline issues? If the answer is no, then you might want to check out this episode. Here, we chat with Jack, Data Analyst at incident.io, to better understand why data teams can—and should—look to incident management tools like incident.io to manage issues. We chat about.

The Debrief: Incident management for data teams

If you're on a data team, have you ever considered using an incident management tool to respond to pipeline issues? If the answer is no, then you might want to check out this episode. Here, we chat with Jack, Data Analyst at incident.io, to better understand why data teams can—and should—look to incident management tools like incident.io to manage issues. We chat about.

The Debrief: A year in review-2023 at incident.io

What a year 2023 was at incident.io! While it's hard to summarize 365 days, a few things stand out: So as we close the curtain on 2023, we sat down with the three co-founders of incident.io to do a bit of reflection on the wild ride that was this year. In this episode you'll hear them discuss challenges, big wins, moments of growth, what's next for us, and most importantly, what the three co-founders like most about one another.

Reducing the burden of incident response on your teams

In this webinar, a panel of engineering leaders, including Chris Evans, CPO at incident.io, share how they reduce the burden of incident response for their teams. They advocate for a culture of shared responsibility across the board, offering practical strategies to educate the business about engineering practices during the chaos of an outage.