Is your organization ready to fortify, expand, and cultivate a robust resilience engineering culture in 2024? In this webinar Chris Evans (Co founder & Chief Product Officer, incident.io) and Courtney Nash (Internet Incident Librarian, The VOID) will delve into crucial considerations and top priorities for improving your organization’s ability to build safer and more reliable complex systems while unlocking insights for shaping your plans for 2024 and beyond.

Almost every organization around will eventually face an important crossroad: should I build the tooling I need, or buy it? But more often that not, the decision to buy is the most sensible one that'll save you the most time, effort, and even money. But there are some edge cases where building can be the right choice. In this chat with Isaac, product engineer at incident.io, we dive into this nuanced debate and explain why buying is your best bet...most of the time.

In this video, we talk through some of the nuances of incident management and problem management, why it's better to think of them as one, and how having more responsibility on teams to build and run their software and systems makes sense.

Effective incident management involves not just responding to incidents but also detecting them early and preparing for future occurrences to minimize impact.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about why incident.io will be a key contributor in the growth of WorkOS.

The video explores the difference between incident management and problem management in modern organizations. It describes a common scenario where operations teams focus on immediate fixes, like rebooting systems, without addressing the root causes. Once the immediate issue is resolved, these teams pass the incident report to the developers, who are then responsible for digging deeper to prevent future occurrences.

In this snippet, Alon Levi of WorkOS highlights some of his favorite and most-used incident.io features: follow-ups and Workflows.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about how non-technical responders have been able to confidently declare incidents thanks to incident.io's intuitive UI.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about the quality of support his team has received from incident.io.