Whether you’re a seasoned company with 10+ years of operations, or a startup that’s just getting off the ground, making sure you have a good culture of engineering is really important. Not only will this have a significant impact on the folks on your team, it’ll make a big difference with hiring. When everyone knows that your company is the place to be when it comes to culture, attracting really good talent becomes that much easier.

Q1 2024 is officially behind us. So we figured that it was a great time for a bit of reflection on the exciting start to the year. In this episode, we sit down with our founders, Stephen, Chris, and Pete, to get a bit of perspective on how the last three months played out. We chat about On-call, our AI launch, and the hundreds of other features, bug fixes, and bits of polish and delight that we've shipped over the last 12 weeks.

In this video, watch Co-Founder and CPO, Chris Evans, walk through the setup and usage of incident.io On-call.

Since the inception of incident.io, we set out to build the single destination companies turn when things go wrong. With the release of On-call, we’ve achieved just that. From waking your team up at 2am to gleaning insights from incidents, we’ve got you covered. From our sleek, intuitive mobile app to customizable workflows, incident.io is built for the way modern teams actually work—featuring a robust platform of Response, On-call, and Status Pages.

In this clip, Adrian explains why it's important to have a dedicated incident lead. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

In this clip, Adrian explains how SumUp benefitted from using the incident.io platform. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation. We discuss: What it means to communicate during incidents Why Status Pages are critical in helping to build trust How you can have good comms even without a lead...and much more.

Recently, we introduced our very first VP of Engineering, Norberto Lopes, to incident.io. As with all of our new joiners, we thought it would be helpful for folks to get acquainted with who exactly he is! So in this episode of The Debrief, we'll do exactly that. We sat down with Norberto to ask about his background, what he was doing before incident.io, what motivated him to join the company, and a whole lot more.

Today, incident management is a core part of organizations, both big and small. But what if you don't have an established incident management program, where do you start? Or what if you already have a program, but you're looking to optimize it a bit? Where do you start in that case? Consider another situation: What if you're an established organization with years of incident management experience—what are some things that you can do to take things to the next level?