Effective incident management is crucial for businesses to maintain smooth operations and customer satisfaction. However, ensuring transparency throughout the incident resolution process can be challenging. This is where SIGNL4 steps in, offering a comprehensive solution that enhances transparency at every step of incident handling.

This video showcases the new items included in the May 2024 release of SIGNL4. Including where the new items are located and how they function.

The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on Scheduling users for duty shifts. Learn how to schedule users for SIGNL4 shifts and about the scheduling options and how they affect your team and schedule. Learn how to create a schedule and then copy this schedule so you only have to create it once. This video is packed with helpful tips to help you get the most out of your account.

The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on using Overrides to enable different alerting options during different dates and times. This video is packed with helpful tips to help you get the most out of your account.

This video showcases the new items included in the February 2024 release of SIGNL4. Including where the new items are located and how they function.

Reach out to your on-call service teams instantly and on-the-go. Stop calling and use SIGNL4's one-click alerting via mobile app-push, text & voice calls. This videos shows how to use SIGNL4 to manually send alerts out to your team using the SIGNL4 webportal and mobile app.

Enhance your TOPdesk experience with reliable mobile alerting via push, SMS and voice calls. Including features like escalation, duty scheduling, team collaboration and ticket updates.

A short demo video on how to Export your SIGNL4 Schedule and import it into your personal calendar to help keep track of your scheduled shifts.

The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on routing incoming calls to your on-duty personnel. This video is packed with helpful tips to help you get the most out of your account.

A short demo video on how to add After Hours Alerting with SIGNL4 to your ConnectWise PSA. We show you the complete workflow and what to keep in mind for seamless connectivity and targeted mobile alerting including duty scheduling for your teams.