Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

How to design an effective incident on-call program

If anyone on your team has paged a colleague in the middle of the night, your DevOps team has an incident on-call program. Whether that team member knew who to page, and felt comfortable sending the page, is indicative of your on-call program's effectiveness. Join Thai Wood, founder of Resilience Roundup, and Matt Davis, SRE Advocate at Blameless, to discuss: This webinar was recorded live on December 13, 2022.

Blameless Demo: Streamline ServiceNow Incident Ticketing Workflows

Our Director of Product, Nicolas Phillip, shows you how to create ServiceNow incident tickets from your preferred chat tool or the Blameless interface. Watch his step-by-step tutorial and begin leveraging Blameless to create incident tickets in ServiceNow today.

Custom Reliability Insights Reports: Follow Up Action Items

Engineering teams use the Reliability Insights feature in Blameless to understand reliability in a holistic way. In addition to tracking incident data, you can keep a pulse on how well teams and workflows are operating. For example, some of the best ways to maximize value from Reliability Insights is to build reports that reflect how your team stays on task, communicates, and assigns responsibilities. In this series, we'll walk you through the most common reports we see reliability teams using and referring to regularly.

Blameless Reliability Insights: FUA (Follow Up Action) Statuses

Engineering teams use the Reliability Insights feature in Blameless to understand reliability in a holistic way. In addition to tracking incident data, you can keep a pulse on how well teams and workflows are operating. For example, some of the best ways to maximize value from Reliability Insights is to build reports that reflect how your team stays on task, communicates, and assigns responsibilities. In this series, we'll walk you through the most common reports we see reliability teams using and referring to regularly.

Blameless Reliability Insights: How to Build Custom Reports

Engineering teams use the Reliability Insights feature in Blameless to understand reliability in a holistic way. In addition to tracking incident data, you can keep a pulse on how well teams and workflows are operating. For example, some of the best ways to maximize value from Reliability Insights is to build reports that reflect how your team stays on task, communicates, and assigns responsibilities. In this series, we'll walk you through the most common reports we see reliability teams using and referring to regularly.