Engineering teams use the Reliability Insights feature in Blameless to understand reliability in a holistic way. In addition to tracking incident data, you can keep a pulse on how well teams and workflows are operating. For example, some of the best ways to maximize value from Reliability Insights is to build reports that reflect how your team stays on task, communicates, and assigns responsibilities. In this series, we'll walk you through the most common reports we see reliability teams using and referring to regularly.

In this video, Paul Chu, Head of Customer Success at Blameless, teaches you how to build a custom report in our Reliability Insights. He'll show you how to pull data from various sources and configure a chart that expresses the data meaningfully. Watch the full video to follow along and hear tips from Paul based on what he's learned about how other reliability teams build their own custom reports.