Operations | Monitoring | ITSM | DevOps | Cloud

In the first part of this video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, describes the importance of measuring customer experience and customer journey in today’s digitally driven economy.

Operational Intelligence for Networks from CA Technologies, A Broadcom Company delivers advanced operator simplicity for multiple topologies across applications, infrastructure and networks and dynamically collapses them into an application-centric topology view for end-to-end faster triage of the digital experience.

With this the latest release of CA NetOps 19.1, we are proud to deliver enhanced operational awareness and simplicity as we continue to converge the network monitoring solutions into a unified view of alarm, performance, and flow that ensures improved time to value and full visibility in a single tool across numerous technologies.

CA NetOps 19.1 provides a unified view of your global SD-WAN infrastructure across fault, alarm, performance, and flow. An out of the box focus on Operational roles with the flexibility to create custom dashboards and alarms ensure problems can be identified and isolated quickly.

The Topology Viewer within CA Operational Intelligence provides NetOps teams with automated, correlated mapping of topologies and services for Condensed Insights across applications, infrastructure and networks. The solution features topology analytics capabilities that can automatically discover key IT assets and map them to associated services, enabling more intelligent correlation and prioritization.