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Latest Videos

Measuring Customer Experience Across Multiple Channels

In the second part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, explains why it is essential to understand the customer experience across multiple digital channels and how collecting the right data can be used to help improve the overall experience.

How Machine Learning and Artificial Intelligence Impact Customer Experience

In the fourth and final part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, shares her thoughts on how machine learning and artificial intelligence can play a major role in improving customer experience.

Trident 4 IFA 2.0 and AIOps Deep Packet and Flow Analytics

In this video, Broadcom describes In-band Flow Analyzer (IFA) 2.0 supported by Trident 4 and Broadcom's AIOps solution. The video also demonstrates a couple of IFA 2.0 use cases with AIOps network topology involving Trident 4 and Jericho 2 switches leveraging BroadView Instrumentation and AIOps analytics.

Better Together: DX AIOps and Intelligent Automation

Organizations are rapidly adopting AI first strategies to power digital business models. Hear Broadcom executives Kieran Taylor and Ralf Paschen share our approach for AI-driven automation for the digital business. In this video, you'll learn why having intelligent automation aligned to AIOps enables the promises of delivering AI-driven digital experiences.

NetOps 19.1 Unified Portal Across Alarm, Fault, Performance and Flow

With this the latest release of CA NetOps 19.1, we are proud to deliver enhanced operational awareness and simplicity as we continue to converge the network monitoring solutions into a unified view of alarm, performance, and flow that ensures improved time to value and full visibility in a single tool across numerous technologies.

NetOps 19.1 Unified Fault, Performance and Flow Monitoring for SDWAN

CA NetOps 19.1 provides a unified view of your global SD-WAN infrastructure across fault, alarm, performance, and flow. An out of the box focus on Operational roles with the flexibility to create custom dashboards and alarms ensure problems can be identified and isolated quickly.