If you are a Microsoft shop for your server infrastructure, this white paper will help you learn how you can control and eliminate internal and external vulnerabilities of your servers through a centralized Windows event logs monitoring along with an integrated network monitoring software.
The need for unified network management is well known to every business and IT professionals. However, are the insights directly relative to the cost of network management solutions? Doesn't have to be!
Let us see how ITIL-based Help Desk Software can help Bob and businesses with IT Help Desk team similar to Bob's run a great show and provide uninterrupted IT services.
The ITIL Heroes Handbook gives you a quick backgrounder on ITIL basics and dives deep into ITIL Service Support with examples drawn from customers. It packs some action; you get to implement a Service Desk to understand how easy it is.