Operations | Monitoring | ITSM | DevOps | Cloud

System Center Operations Manager (SCOM) remains one of the most capable on-premises monitoring platforms for Microsoft environments. However, as IT operations evolve toward real-time observability and self-service insights, traditional SCOM reporting and consoles can feel restrictive. This whitepaper explores practical ways to extend and modernize your SCOM visualizations using today's leading dashboarding technologies - including SquaredUp, Grafana, Power BI, and Azure Workbooks.

SCOM dashboards should be the most accurate representation of operational health in an enterprise. They have access to rich, stateful monitoring data, deep object models, and years of operational context. Yet in many environments, dashboards are ignored, distrusted, or reduced to wall art.

Modern IT operations rely heavily on monitoring solutions like System Center Operations Manager (SCOM) to detect issues across servers, applications, and services. While SCOM excels at generating alerts, organizations often struggle to ensure these alerts translate into actionable incidents in their IT Service Management (ITSM) platforms. Without proper integration, critical alerts may be missed, tickets may be created manually, and incident resolution can be delayed.