Ever wondered what keeps K12 IT professionals up at night? Outages, technology changes, and device management are just the beginning. Our survey reveals the real struggles of K-12 IT staff. With responses from 51 experts, we dive into their biggest concerns and emerging trends. Discover what keeps them busy and how they’re adapting in a rapidly evolving tech landscape.

We’ve added a new option to help you customize your status page even further – you can now upload a separate logo specifically for dark mode! This ensures your logo looks great, no matter which theme your users are viewing. To set this up, simply go to the Status Page Settings and head to the Appearance section. There, you’ll find the option to upload a logo tailored for dark mode.

We’ve got a great new feature for your website monitors: timeout configuration! Now, you can fine-tune your monitors by setting a custom timeout – the maximum amount of time (in seconds) you’re willing to wait for a response before considering the service down. You can choose from predefined options of 5, 15, 30, or 60 seconds, allowing for flexibility based on your needs. This feature gives you more control over how sensitive your website monitors are to slow networks.

With the fall season well underway here in the northern hemisphere, the StatusGator team has been donning our hoodies and getting down to business on some long-requested features. We’ve got some fresh updates and features that we think you’ll really like — giving you even more control and insight over your monitors.

We’re excited to show you some great updates to the most-used feature of StatusGator: Third party service monitoring. This update combines several features that have been very often requested and will certainly make your StatusGator experience even better. Here’s what’s new.

In the fast-paced world of e-commerce, real-time monitoring is crucial for staying ahead of disruptions. At StatusGator, we provide early alerts about service outages, often before they are officially recognized. Here’s a look at the top 5 e-commerce IT outages we detected recently.

We are thrilled to share several recent success stories that highlight the incredible power of our Early Warning Signals feature for K12 IT departments. A monitoring feature unique to StatusGator, Early Warning Signals gives your IT team a heads up on potential outages before providers officially acknowledge them on their status pages. When those critical first few moments strike, StatusGator lets you know if it’s everyone or just you.

Outages cost millions and even billions for businesses across different spheres. For example, Amazon may lose up to $34 billion in sales within an hour of downtime, and a service outage back in March cost Meta nearly 100 million in revenue. However, that’s not all that was lost. Due to poor outage notifications and a lack of resolution details, many Meta users were kept in the dark about the outage. This Reddit thread shows many users were frustrated.

As we move into the fall season here at StatusGator HQ, we wanted to update you on our progress the last 2 months. In between vacations, our team has been hard at work bringing you the next iteration of StatusGator. We have a ton of new stuff you’ve probably already seen but the highlights are announced formally below. Stay tuned for a few more LONG requested features over the next few months!

If there’s one thing for certain – you can expect IT incidents in 2024. These could be cybersecurity incidents, system outages, or even just degraded performance. Despite the severity, even mild degraded performance can affect your users negatively. Maintenance without proper communication can decrease your reliability. Moreover, outages are costly.