Operations | Monitoring | ITSM | DevOps | Cloud

Accelerate incident resolution with Applications Manager's AI alert summary

Leverage AI to understand critical incidents in your IT infrastructure! With Applications Manager's AI driven alarm summaries, understand incident cascades to dig down to root cause of performance issues. Reduce cognitive labour and unlock actionable intelligence with the latest version.

Top tips to organize your digital workspace

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re tackling a growing challenge for modern professionals: organizing digital workspaces in an era where files, apps, and notifications constantly compete for attention. As work becomes increasingly cloud-based and collaborative, a cluttered digital environment can slow teams down, create confusion, and impact productivity. The good news?

How an AI assistant and MCP server deliver real-time cloud cost insights

Cloud costs don’t grow quietly. They spike, drift, and surprise teams at the worst possible moments, usually when someone finally opens a dashboard. While cloud cost management tools are powerful, getting quick answers often still means navigating multiple views, applying filters, exporting reports, and looping in the right people. But what if cloud cost analysis worked more like a conversation?

Top tips: Why the most underrated tech skill today Is interpretation

Top Tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’re looking at why interpretation matters when messages, meetings, and notifications never seem to stop. We live in a world where messages travel faster than meaning. Emails are sent in seconds, chats stack up by the hour, and meetings are recorded, transcribed, and summarized before we’ve had time to process what was actually said.

AI is not intelligent. It's obedient.

Tech companies and brands love calling AI “intelligent.” But is it really? AI doesn’t decide what matters. Humans do. We decide what’s important, then feed prompts, data, and instructions into AI models so they work the way they do. At the end of the day, AI is obedient to human intelligence, not the other way around. And it’s on us to use it in ways that actually matter, instead of dismissing it or freaking out that it’s going to replace humans.
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Breaking Down IT Silos with OpManager Plus's Full-stack observability

In today's complex and dynamic IT landscape, a single application relies on dozens of interconnected services, from physical servers to virtual machines, cloud instances, and third-party APIs. When something goes wrong, a traditional monitoring approach that focuses on individual components is no longer enough. This is where full-stack observability becomes critical. It's the ability to gain a holistic, real-time understanding of your entire technology stack, from the user experience all the way down to the underlying network infrastructure.

Top tips: Designing systems people won't work around

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’re looking at why people bypass systems—and how better design choices can prevent it. When people work around systems, it’s tempting to blame their behavior. In reality, most employee workarounds are signals.

Top cloud cost management trends in 2026

Cloud spending has shifted from an IT afterthought to a strategic performance lever. As organizations head into 2026, many IT teams are rethinking how they use, govern, and optimize cloud resources, not just how much they consume. Enterprises, startups, and MSPs are entering an efficiency-first era, fueled by multi-cloud adoption, distributed architectures, and a growing need to balance performance with predictable budgets. The question is no longer: How much are we spending?

Top tips: RAG isn't the problem, context is. Here are 3 fixes.

Top Tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’ll be talking about how we can improve our retrieval-augmented generation (RAG) systems using contextual engineering. Prompt engineering has gained a lot of attention in the past year, and it’s finally time to move on to a better experience that transforms the way AI results are provided to us.