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Organizations today—and the people who run them—face unprecedented challenges. Executives are under pressure to make faster, smarter decisions and drive innovation while struggling to maintain day-to-day operations. Leaders are betting on platforms they trust to help them thrive in uncertain times. The Now Platform® Tokyo release is designed to tackle complex, interconnected problems and deliver value across the enterprise. It helps boost efficiency and business resilience.

The world of work continues to tackle a rapidly shifting business landscape and the “great reprioritization.” Leaders are looking for ways to differentiate their organizations to gain a competitive advantage and seeking out technologies that deliver tangible outcomes quickly and flexibly. That’s why I’m proud to introduce the Now Platform® Tokyo release.

Healthcare organizations face myriad risks, from data privacy and corporate compliance to medical malpractice and environmental safety. With more than 30 hospitals and numerous specialized facilities across six states, US nonprofit Banner Health had different vendor management processes across the organization. “I wanted Banner Health’s teams to work together efficiently,” says Cameron Nickerson, IT vendor management director at the health system.

“Leadership is the capacity to translate vision into reality,” according to organizational consultant Warren Bennis. As a leader, you need to have a vision that you can bring to life for your employees, customers, partners, and investors. That’s why we created the CEO Dashboard.

From surprise zero-day vulnerabilities to new exploits surfacing in the wild, few things ruin an IT security analyst’s after-hours or vacation plans faster than having to work overtime because of a cyberattack. Here’s a glimpse into how the story usually goes at most companies: A horribly bad cybersecurity day The first cup of morning coffee or tea is on your desk.

Being your customer shouldn’t be a lot of work. Customers want easy ways to find you and the answers they need to make the most of what you provide. When that process is smooth and seamless, it creates loyal customers who are more likely to act as de facto ambassadors of your brand. Providing a great experience is one of the primary ways to earn customer loyalty.

Work is no longer a place. It’s an activity that can and does happen anywhere. As such, it’s given rise to hybrid work, which combines the collaborative atmosphere offices provide with the perks of working remotely. This model gives employees flexibility in their workdays and better work-life balance. It also has the potential to positively affect diversity, equity, and inclusion, according to McKinsey.

Australia’s government has big aspirations to increase public service capability and capacity. By reducing its reliance on external firms and bringing capabilities in-house, the government hopes to boost efficiency, improve spending, and become a more equitable, inclusive employer. This transition won’t necessarily be easy. Manual processes and disparate legacy systems will make it difficult for government agencies to deliver great employee experiences.

Digital transformation is a term you hear a lot these days, but it’s not always clear what a business means by it. For companies using the Now Platform to reinvent how they work, it has a pretty clear and compelling meaning. ServiceNow customers are using the Now Platform to expand their automation initiatives beyond department-specific, isolated tasks to include processes that cross organizational boundaries. After all, the typical business process doesn’t stay within a single department.

When you visit the About section of a company’s website, you probably expect to find information about the company’s culture and values. In how many cases are those statements more hype than reality? Does the company do the things it needs to do to help its employees be their best? It’s never been more critical to foster employee engagement and productivity.