Add multiple responders to one or more incidents. Helps in gaining empathy, transparency, and future context for an incident that helps reduce MTTR.

Introduction As all companies become software driven, DevOps is becoming an important practice in enterprises and startups across the world. DevOps is about bringing velocity to delivering tech products and services, so you can delight customers and meet business goals. To achieve this velocity, development (dev) and operations (ops) teams work closely together across the software lifecycle - from planning to release. And this has led to a new role in engineering teams - DevOps Engineer.

Cloudflare is a global cloud services provider that is based all over the globe, from San Francisco, US to London, England to Sydney, Australia. Their mission, as stated front and center on their homepage, is to help build a better Internet. While that may read like hyperbole, their numbers are impressive - Cloudflare has over 126,000 paying customers and 95% of Internet Users in the developed world are within 50ms of their network.

In 2016, Google released the definitive book on Site Reliability Engineering (SRE) - a practice that had originated in the company to take care of a monumental problem - how to keep the Google services running with high reliability. Over the years, SRE has been widely adopted by dev teams across the globe and is a popular role at startups and enterprises alike. Here is a look at how search for SRE has trended over the years.

At Spike.sh , we are obsessed with making incident management more accessible to dev teams everywhere. With this goal in mind, we are always looking for ways to reduce the friction while setting up the Spike.sh platform. When we saw customers asking our advice for creating effective on-call schedules and escalations, we knew we had to do more than just good documentation - we needed a way to share best practices with our customers in the product itself.

At Spike.sh, our mission is to help dev teams understand and resolve production issues faster. At the core of this is our Alert Reliability Engine, whose job is to make sure that a team member always gets an alert on their preferred channel. Currently, we support 7 channels - phone call, SMS, mobile push notifications, email, Slack, Microsoft Teams and Discord. We wanted to give you a peek into how we achieve high deliverability across these channels.

Your website is your primary storefront on the internet and any website issues can lead to customer dissatisfaction and lost business. Which is why it is important to monitor your website to make sure that it is working properly. In this guide, we will learn how to set up website uptime monitoring with UptimeRobot.

Making sure that your websites and apps are not slowing down and frustrating your users is important to keep your customers happy. Sentry performance monitoring enables you to find and solve performance issues in your apps.

Raygun enables you to track errors in your web and mobile applications and set up a process to manage them. This guide will help you set up Raygun to build more stable software.

Software teams use cron jobs to handle many important tasks like database backups and maintenance scripts. Cron jobs make sure that your applications are behaving as they should, but cron job failures are often silent and not noticed until the problem becomes worse. In this guide, we will learn how to stay aware about cron job failures by using Healthchecks.