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Latest Posts

EAM: A cost-effective alternative to APM

As with all our Application Performance Management (APM) blogs, we'd like to first append this with a few caveats. Firstly, we’re big fans of APM. For too long enterprise monitoring efforts have focused too heavily on infrastructure - and it was APM that first flipped this paradigm on its head. Secondly, we are by no means an APM tool – and whilst we’ll go into our differences later - we simply share the vision that applications should be put at the heart of your IT monitoring strategy.

Acronym Buster: IT Operations Tools

TLDR: There's a LOT of different tools out there... Clearly feeling the world was in desperate need of more acronyms, IT operations has well and truly stood up to the plate. Dazed and confused - and with FOMO about to kick in – I thought now would be a good time to write up an acronym buster so I could finally put those woes to bed. That, and I promised my manager I'd publish a new blog before COP.

Why ITOps still suffers from alert fatigue

It takes a lot of time, effort and money to configure centralized monitoring. Making it all the more frustrating that those carefully crafted alerts will probably just end up being ignored. So why has the whole of ITOps collectively decided to banish your monitoring alerts to their junk folders? The simple answer: alert fatigue.

Microsoft to retire GSM in December 2018

Global Service Monitor (GSM) checks the availability of web-based applications from different geographies across the world. Why is that important? It gives an insight in to the end user’s experience, and how well the application works for them. It also allows the monitoring expert to isolate network from application issues. And the best news? SCOM takes that awesome data from GSM and beams it into the console.

Gartner positions SCOM as a top APM tool

SCOM surged forward as an application performance management (APM) tool this summer. It received a Customers’ Choice 2018 award from Gartner in the APM category. SCOM shared the honour with AppDynamics, Dynatrace, New Relic and Solarwinds. I see you thinking – how did this happen? Well, more than 50 reviewers gave SCOM an average rating of 4.2, which means it met Gartner’s criteria to win the award.