Operations | Monitoring | ITSM | DevOps | Cloud

Same team, but building more ft. Chris Kelly of Augment Code

Most teams obsessing over token costs are measuring the wrong thing. The real savings from AI aren't in lines of code written faster. They're in the coordination overhead that disappears when fewer humans need to align before anything gets built. Chris Kelly, Head of Product at Augment Code, joins Rob to cover why prototypes have replaced specs, how agents enable dynamic team capacity the way cloud replaced over-provisioned servers, and what "good code" even means when your primary reader is an LLM. In this episode.

Meet the new Mobot: Your log analysis partner

Every single day, the Sumo Logic Platform analyzes more than four exabytes of log data. The good news? The answers to your application performance, infrastructure health, and security incidents are hidden in those logs. The challenge? Historically, uncovering those answers required query language fluency. That’s why we built Mobot, our conversational interface that connects users to advanced AI capabilities using natural language.

Elevate Your MSP: From Reactive IT to Proactive Digital Experience Assurance

Internet Performance Monitoring (IPM) is essential for MSPs to move from reactive support to proactive experience assurance. Green lights on your internal dashboard don’t mean users are having a good experience. That was the central tension in this conversation between LogicMonitor RVP of Managed Services, Daniel Gad, and Catchpoint Field CTO, Gerardo Dada, and it’s a problem most MSPs haven’t fully solved.

What is Patch Management and Why is It Important? A Complete Guide

Patch management is one of the cheapest security steps you can take, and one of the most often ignored. Most IT teams know they are behind on patching. They just disagree on how far behind they actually are. Here is the simple truth: That waiting period is the problem patch management exists to solve. This guide covers what patch management actually is, how the full process runs from start to finish, where most teams quietly fall behind, and what to look for in a tool that holds up today.

From AI Sprawl to Orchestration: Delivering Intelligence as a Service

Most enterprise AI deployments were never designed to coexist. They were designed to prove a point, respond to a board directive, or secure a budget. The result, two years into the generative AI cycle, is an expanding estate of disconnected models, fragmented pilots, and overlapping capabilities that collectively deliver far less value than the sum of their parts. HFS Research calls it "death by a thousand POCs". The more precise description is architectural negligence at an enterprise scale.

Feature Focus: Cove + HaloPSA Integration Walkthrough

Cove 26.5 delivers the Cove + HaloPSA integration. With this integration, all backup failures detected in Cove will auto-create tickets in your HaloPSA environment, eliminating the need for manual checks or email-based workarounds. In this video, we walk through how to set up the integration and outline how this integration improves technician efficiency.

Using AI to Instrument Applications with OpenTelemetry

OpenTelemetry is one of the best things that’s happened to observability in the last decade. It’s open. It has SDKs for every language that matters. It’s vendor neutral. The OTel community has been doing the hard work of standardizing how applications emit telemetry, so that you, the engineer, don’t have to learn five different agent formats to monitor five different services.