Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

How To Start an MSP: Tips for a Successful Venture

For many businesses, downtime, security breaches, and outdated systems can cripple productivity and drain resources. The demand for reliable IT services is skyrocketing. If you have a knack for technology and a passion for problem-solving, launching MSP services could be your ticket to a successful and fulfilling venture. However, building a thriving one requires a whole lot of hustle. This comprehensive guide will break down the essential steps and provide you with the knowledge and confidence you need to embark on this exciting entrepreneurial journey.

Unlocking MSP Efficiency With AI

In this episode of the Beyond the Horizon podcast, N-able’s Andrew Burton and Stefan Voss discuss the role of AI and machine learning in backup products for MSPs. They highlight the importance of technician efficiency and the need for tools that can help MSPs do more with less. They specifically focus on the addition of machine learning capabilities to recovery testing in COV and how it improves accuracy and efficiency. They also address concerns about AI adoption and emphasize the importance of responsible use and partnering with the right vendors.

NinjaOne Mobile Device Management Just Got Even Better

Even as we officially launched MDM in June, our product team continued burning the midnight oil, building and testing additional features that would expand NinjaOne MDM use cases and enable our MSP customers to better serve their clients. The result? New multiple Android and Apple MDM connections (multi-tenancy) is available today – roughly one month ahead of schedule! That’s right!

Advanced Device Management: Automate Custom Properties in N-central

Discover how to enhance your device management with N-central by creating custom properties to store critical information like public IP addresses and BitLocker Recovery Keys. In this video, Paul Kelly from the N-able Head Nerd Team guides Managed Service Providers (MSPs) through setting up scheduled tasks that automatically gather and store additional device data.

Complete Guide to FlexOrgs - What Are FlexOrgs & Are They the Right Choice for MSPs' Cloud Organization?

Trying to refine your org structure and already using VMware Tanzu CloudHealth? You might have stumbled across the word FlexOrgs. If you have, you’re likely scratching your head and wondering what FlexOrgs are and, more importantly, if they can help you. Don’t worry. We have the answers to your FlexOrg questions (and more!). Still unsure how to get started?

What is Apple Business Manager and how does it work?

Apple Business Manager (ABM) is a comprehensive web-based portal designed by Apple to empower organizations in managing their Apple devices, apps, and employee access. With features like Apple automated device enrollment, ABM streamlines device deployment and management, making it easier for IT administrators to configure and secure devices remotely. It serves as a centralized platform where IT administrators can efficiently oversee and control various aspects of their Apple ecosystem.

HIPAA Compliance: Everything You Need to Know

In this article, we will discuss in depth everything you need to know about HIPAA Compliance. HIPAA was introduced with two main objectives: to protect the individuals’ health information while allowing the flow of health information needed to provide high-quality health care and to protect the public’s health and well-being.