Operations | Monitoring | ITSM | DevOps | Cloud

June 2024

Customer impacting incidents increased by 43% during the past year- each incident costs nearly $800,000

PagerDuty, Inc. releases study of 500 IT leaders and decision-makers of companies with more than 1,000 employees responsible for IT operations from the United States, the United Kingdom and Australia, that highlights the growing impacts of customer-facing incidents and the ways automation can help mitigate.

Why Your Team Needs an Automation Center of Excellence

Read the full ebook, The Value of Implementing an Automation Center of Excellence, here. Automation has been a proven change-maker for business operations for decades. In this era of technology and innovation, its use is geared towards streamlining repetitive tasks, boosting developer productivity, and reducing operational costs.

How the PagerDuty Operations Cloud Can Play a Part in Your Digital Operational Resilience Act (DORA) Strategy

Since I wrote DORA vs DORA!, a number of people have asked if I could give more practical advice on how the PagerDuty Operations Cloud can play a part in helping firms in the Financial Services Industry (FSI) to meet their obligations under DORA. Let me try to do that now.

PagerDuty Community Demo Roundups: Streamlining Planned Work with PagerDuty Workflow Automation

Developer Advocate Mandi Walls welcomes Alan Hickmon, Sr. Solutions Consultant at PagerDuty, who demonstrates how to standardize and automate routine tasks, such as database upgrades, to enhance efficiency and free up valuable time for engineering teams.