Operations | Monitoring | ITSM | DevOps | Cloud

October 2020

Incident Ready: How to Chaos Engineer Your Incident Response Process

We’re pretty sure using a real incident to test a new response process is not the best idea. So, how do you test your process ahead of time? In this video, FireHydrant CEO, Robert Ross, shared how our customers leverage best practices to break, mitigate, resolve, and fireproof incident processes.

Incident Ready: How to Chaos Engineer Your Incident Response Process | FireHydrant

We’re pretty sure using a real incident to test a new response process is not the best idea. So, how do you test your process ahead of time? In this video, FireHydrant CEO, Robert Ross, will share how FireHydrant customers leverage best practices to break, mitigate, resolve, and fireproof incident processes. We’ll show you how to use chaos engineering philosophies to stress test 3 critical parts of a great process.

How to: Automatically Archive Incident Slack Channels using conditions in FireHydrant Runbooks

FireHydrant’s Slack integration is a great way to speed up your incident response, especially if FireHydrant Runbooks is automatically creating channels in your Slack workspace for each incident. “But what happens after the incident?” First of all, you shouldn’t have to manually archive those Slack channels; especially when you don’t want them clogging up the Slack navigation bar.

New release: Incident Automation just got even better with conditions in FireHydrant Runbooks

The ability to automate your incident response process means you can start responding to incidents faster. So it’s easy to see why FireHydrant Runbooks is so popular within the platform. When you let automation take over, you can spend more focus fixing problems and keeping your customers happy. Now with the addition of conditions, you can create even more powerful automation.

How to: Email Incident Stakeholders with conditions in FireHydrant

Our release of conditions in FireHydrant Runbooks has made it easier for teams who rely on email to communicate with key stakeholders or a distribution list. 💡If your team uses Slack, and you haven’t already installed our Slack integration, you should definitely check it out as it’s the easiest way to automate updates to channels when the status of an incident changes.