Operations | Monitoring | ITSM | DevOps | Cloud

Hidden Value in Sumo Logic: What Customers Often Miss -- Customer Brown Bag -- June 26th, 2025

Join us as Andy Makings reveals 12 powerful tips and tricks that many users overlook in Sumo Logic. These practical insights can streamline your daily workflows and unlock deeper, more actionable intelligence from your data.

Get more out of Sumo Logic: five log search hacks you'll actually use

Think Sumo Logic is only for query language pros? Think again. Whether you’re deep into JSON logs or just trying to make sense of a Linux error message, these five time-saving hacks turn anyone into a log-searching ninja, no regex, no complexity, just clicks. From instantly parsing values to filtering down with a tap, these tips will help you troubleshoot faster, work smarter, and feel more confident in your observability game. You’ve got logs, now it’s time to put them to work.

The truth you can't afford to miss: Listen as your logs spill the tea

When you hear “spill the tea,” you probably think of pop culture, not outages or anomalies. But the origin may surprise you: before it was slang for juicy gossip, ‘tea’ was actually ‘T,’ which represents truth. We know what you’re thinking: “Are you trying to say ‘spilling the tea’ is a good thing?” And yes, that’s exactly what we’re saying, especially when your logs are doing the talking.

Solve your MTTR mysteries faster with Sumo Logic

Picture this: a crime scene where the evidence is scattered across five different rooms. There’s a footprint in one, a shattered window in another, a stray shoe on the stairs, and a witness across the street, who only saw part of what happened. Each clue matters in solving the case, but none of them tells the full story on their own.

Top five metrics to monitor in IIS Logs

When managing and troubleshooting IIS (Internet Information Services) web server performance, logs are a critical resource. They capture detailed information about every request and response so your team can detect issues quickly. Let’s walk through the main IIS log formats, explore a sample log file, and break down five key types of IIS metrics you should monitor.

Service Level Objectives -- Customer Brown Bag -- May 29th, 2025

This technical session on Service Level Objectives (SLOs) will cover the fundamentals of SLOs, SLIs, and SLAs, along with how to define, monitor, and optimize them for system reliability. Through hands-on demonstrations, you'll learn to set up SLOs in Sumo Logic, track performance using logs, metrics, and tracing, and configure proactive alerts for incident response. By the end, you’ll have the skills to implement and manage SLOs effectively, ensuring your services meet reliability goals while balancing performance and cost.