Operations | Monitoring | ITSM | DevOps | Cloud

Top tips: How to be an essentialist at work

Top tips is a weekly column where we highlight what’s trending in the tech world and share ways to stay ahead. This week, let's look at a few ways you can become an essentialist at work. It's easy to fill up our calendar with tasks that may not be impactful, but we end up feeling falsely accomplished. This happens to us more often than we realize, and the antidote to this is to be an essentialist.

The invisible visitor: Why the internet is no longer just for humans

"Every website was once designed for people. That assumption is beginning to change." For nearly three decades, the internet has worked in a predictable way. Whenever we wanted to know something, we searched for it, clicked through a few websites, compared information, and made a decision. Whether it was buying a new phone, planning a vacation, or researching software for work, businesses knew exactly how people behaved online.

Why prompt injection gets worse with AI agents?

When AI could only answer questions, a bad prompt just meant a bad answer. But now AI agents read your documents, browse websites, and actually do things on your behalf. So when someone sneaks a malicious instruction into a file or a webpage, the agent doesn't just say something wrong. It does something wrong!

Grafana & PagerDuty: Automate incident management with ServiceDesk Plus Cloud

������ �������� ������������ ���� ��������! This month, we're bringing you two new ManageEngine Marketplace extensions for ServiceDesk Plus Cloud that help bridge the gap between your monitoring tools and your service desk. With the Grafana extension, alerts automatically create and resolve tickets in ServiceDesk Plus Cloud—eliminating manual ticket creation and ensuring incidents are tracked the moment they're detected.