Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

Infraon

What is An Asset Register, And What Are The Benefits of Maintaining Asset Registers

Apr 28, 2023 By Prashanth In Infraon
An asset register is a comprehensive record-keeping system that tracks and manages an organization’s physical, financial, and non-financial assets. It provides a detailed inventory of all the assets an organization owns, along with relevant information such as their location, condition, and value.
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Infraon

Spending More on ServiceNow in 2023? Learn with Infraon

Apr 27, 2023 By Manjeet Gupta In Infraon
IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling to justify the ROI.
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Learn ITSM and ITOM Key Differences and Similarities | Infraon

Apr 26, 2023 By Infraon In Infraon
In this video, we'll explore the key differences and similarities between IT Service Management (ITSM) and IT Operations Management (ITOM), two critical IT department concepts. We'll start by defining each concept and explaining what ITSM and ITOM are and how they're used in IT management. Then, we'll dive into the five main processes of ITSM, including service strategy, service design, service transition, service operations, and continual service improvement. Next, we'll explore ITOM and its focus on monitoring, managing, and optimizing IT infrastructure, resources, services, and applications.
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Infraon

What is Service Request Management? Examples and Benefits

Apr 25, 2023 By Manjeet Gupta In Infraon
Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully.
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IT Service Catalog With Simple Steps in 2023 - Infraon

Apr 24, 2023 By Infraon In Infraon
Description: In today's video, we'll discuss the importance of creating an IT service catalog in 2023. We explore the origins of service catalogs, what to expect from a modern IT service catalog, and the benefits of using a service catalog. We also provide simple steps to help you create your IT service catalog. Part 1: Origin of service catalogs - We'll start by exploring the origins of service catalogs, discussing how they have evolved over the years and what they look like in modern IT environments.
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Infraon

Top 5 Asset Management Optimization Technique in 2024

Apr 20, 2023 By Chandana In Infraon
The asset management industry is becoming increasingly vital for companies to optimize their asset management techniques to stay competitive. As asset management technology progresses, so do the techniques and strategies used to maximize profits and optimize asset management. Here, we will look at the top five asset management optimization techniques in 2023. We will discuss the various techniques and provide insight into how best to implement them to maximize asset management performance.
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Infraon

All About Office Supplies Inventory Management Software

Apr 18, 2023 By Prashanth In Infraon
In today’s highly competitive and digital era, maintaining an accurate inventory of office supplies is crucial for a company’s success. Not only does it ensure that employees have the necessary tools to do their jobs, but it also helps keep costs down by avoiding overstocking or understocking. That’s where office supplies inventory management software comes in. This software can help businesses streamline inventory processes, automate reordering, and reduce waste.
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Infraon

What are the common challenges in IT Operations management?

Apr 17, 2023 By Pon Vijaya Raghvan In Infraon

IT operations management manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the needs of the business. However, ITOM can be a challenge, as there are several factors to consider. IT operations management has been encountering a few challenges recently, mainly due to the evolving dynamics set off by the COVID-19 pandemic. The IT landscape has been changing rapidly, and operations staff feel pressure to keep up. They are also challenged by the complexity of the current IT landscape and the need to shore up their resources with enterprise support and infrastructure.

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Infraon

Future of software license management - Trends and innovations to watch out for

Apr 13, 2023 By Arun Prasath R In Infraon
In today’s era of ubiquitous SaaS, software license management has become crucial for organizations that heavily rely on technology. Just to give a quick rundown, it entails closely monitoring and tracking software licenses to ensure that they possess the necessary licenses to meet current and future requirements. It is currently a bigger need than ever before, considering that the need for going fully remote has already proven to be a quick and devastating reality in recent years.
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Infraon

Challenges in Physical Verification of Fixed Assets

Apr 11, 2023 By Manjeet Gupta In Infraon
Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately recorded in their financial statements. This is where physical verification comes in.
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Infraon

Best Asset Maintenance Software Guide in 2024

Apr 11, 2023 By Muddada Shyam Sunder In Infraon
In today’s digital-first business environment, asset maintenance has become essential to any organization’s success. Proper maintenance of assets, ranging from equipment and machinery to buildings and facilities, can help businesses reduce costs, increase efficiency, and improve safety. However, managing assets can be challenging, especially if the organization relies on manual processes.
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Infraon

Best Digital Employee Experience Platforms

Apr 4, 2023 By Soumya Nandhakumar In Infraon
While you may have long-term ideas regarding the future of your business, the post-COVID situation has pushed the world into a major economic recession. This affected almost all industries across the globe. With the rise of hybrid work and employees operating from a variety of devices and environments, it’s becoming more challenging for IT leaders to keep a grip on the digital workplace.
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synonyms-and-alternatives-of-happy-to-help - Infraon

Apr 2, 2023 By Infraon In Infraon
In this video, we'll be discussing how to improve customer service by using better language. Customer service representatives face a lot of challenges on a daily basis, including dealing with difficult customers and finding solutions to problems. That's why it's important to provide excellent customer service, which relies heavily on effective communication.
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Benefits-of-equipment-inventory-management-system (Infraon)

Apr 2, 2023 By Infraon In Infraon
In this blog post, we talk about the importance of equipment inventory management for businesses and the benefits of using an equipment inventory management system. It highlights how inventory management plays a crucial role in an organisation's success and describes how an equipment inventory management system can help businesses efficiently track and maintain their resources.
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Agentless-vs-agent-based-asset-discovery - (Infraon)

Apr 2, 2023 By Infraon In Infraon
In today's digital age, investments in advanced technology and superior assets are crucial for businesses to retain their market position. However, to ensure these investments are worth it, getting a solid return on investment (ROI) is necessary. The first step towards managing your assets and achieving expected returns is through accurate inventory, and that's where IT asset management (ITAM) comes in.
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The key differences between Active and Passive assets - Infraon

Apr 2, 2023 By Infraon In Infraon
Learn how to optimise the cost, performance, and security of your organisation's IT infrastructure with IT asset management (ITAM). In this video, we cover the essential steps towards developing an effective ITAM program, including inventorying physical and virtual assets, establishing policies and procedures, implementing tracking processes, and establishing metrics for success.
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