IT Service Catalog With Simple Steps in 2023 - Infraon

IT Service Catalog With Simple Steps in 2023 - Infraon

Apr 24, 2023

Description: In today's video, we'll discuss the importance of creating an IT service catalog in 2023. We explore the origins of service catalogs, what to expect from a modern IT service catalog, and the benefits of using a service catalog. We also provide simple steps to help you create your IT service catalog.

Part 1: Origin of service catalogs - We'll start by exploring the origins of service catalogs, discussing how they have evolved over the years and what they look like in modern IT environments.

Part 2: Services - We'll then dive into what you can expect from a modern IT service catalog, including the types of services that should be included and how they should be documented.

Part 3: Benefits of using a service catalog - We'll explore the many benefits of using an IT service catalog, including increased visibility, improved customer experience, increased efficiency, increased self-service, increased accountability, and improved cost control.

Part 4: How to create an IT service catalog - Finally, we'll provide simple steps to help you get started on creating your IT service catalog, including identifying and documenting service requirements, establishing service level agreements (SLAs), developing service descriptions, creating a service catalog, and implementing and monitoring services.

That's it for today's video on IT service catalogs. We hope you found this information helpful and informative. If you have any questions or comments, please leave them in the comment section below. Remember to subscribe to our channel for more videos like this, and we'll see you in the next one!

Related Reads: For more information, read our blogs What is Service Catalog? Everything you need to know & Service Level Agreement (SLA) – Learn About it in 2023

IT service catalog, service level agreements, IT services, IT operations, ITSM, service management.

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