Finding Rogue Devices: Seeing the Unseen
Learn what rogue devices are, why they’re risky, and how continuous discovery plus CMDB workflows shut them down.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
ITIL Service Design: How to Create Lightweight Business Services
Learn how modern ITIL 4 Service Design works, which artefacts matter today (SLR, SAC, SDP), and how to create lightweight, business-aligned service models.
Your First-Line AI Teammate #helpdesk #ai
No more fixing the same issues again and again! The AI Assistant jumps in like a tireless first-line teammate, instantly providing the right solution. You choose whether it uses your internal knowledge, public resources, or both. See how easy it is to let AI handle recurring support issues, so your IT team can focus on bigger things. In this video, we used gpt-4.1 for completion and text-embedding-3-large for embeddings.
Automation in ITSM in 2025: What Now?
A practical guide to streamlining service delivery through workflow automation.
Alloy Software Completes SOC 2 Type II Certification
Alloy Software has achieved SOC 2 Type II certification, reaffirming our commitment to strong security and demonstrating our consistent performance and reliability since earning Type I in Spring 2025.
From Insight to Action: AI in Alloy Navigator
In Alloy Navigator, AI moves beyond insights to drive real action. Discover how our enhanced intelligence helps you optimize workflows, reduce resolution times, and make smarter decisions faster than ever before.
Ready for Windows 11? #sysadmin #win10
Windows 10 support already ended, but you are still running unsupported devices? AlloyScan shows which devices in your fleet are ready for Windows 11, and which need attention — missing TPM 2.0, incompatible CPU, or other requirements — all in seconds! Perfect for sysadmins who need clear, actionable insights to plan upgrades or replacements efficiently and avoid guesswork. Windows 11 migration readiness check and other great features arrived in AlloyScan this October.