With many businesses having switched to part-time or even full-time remote work, the challenge for IT teams becomes how to provide quick and efficient support for network problems remotely. In this article, we’re running you through how SPI Health and Safety is using Obkio to monitor network performance and troubleshoot performance issues for all their remote call center employees.

Apps like VoIP, Unified Communications, and Video Conferencing can be greatly affected by network problems. To avoid performance issues, network engineers can implement QoS. Keep reading to learn about implemnting network QoS monitoring with DSCP.

Learn how Obkio works with retail pharmacy business, VPharma, to provide a solution for monitoring network performance from the end-user perspective to identify and troubleshoot network slowness and disconnections in all their distributed retail locations.