You may have a team chat where automatic alerts fall in great numbers daily. Although these alerts are meant to notify you of issues, they often go unnoticed as you scroll through dozens of them. When we talk about IT alerts, things are getting even more complicated because they include many technical details you must decipher. This is one of many simple examples of alert fatigue.

Downtime costs money. That's why an effective incident management system is crucial. We're excited to announce our new partnership with Tulip to help manufacturers manage incidents better. This integration is an important advancement for complex production processes that require an in-depth operational strategy.

$575 million was the cost of a huge IT incident that hit Equifax, one of the largest credit reporting agencies in the U.S. In September 2017, Equifax announced a data breach that impacted approximately 147 million consumers. The breach occurred due to a vulnerability in the Apache Struts web application framework, which Equifax failed to patch in time. This vulnerability allowed hackers to access the company's systems and exfiltrate sensitive data. ‍