Operations | Monitoring | ITSM | DevOps | Cloud

August 2020

How Value Stream Management Uses Observability to Optimize Flow

This is the second in a three-post series themed around Ops-led DevOps, where I explore the relationship between observability and a set of software delivery lifecycle practices that support the adoption of DevOps principles and the transition from project to product centric ways of working. I started with Site Reliability Engineering, here I consider Value Stream Management (VSM) and I will finish with Continuous Delivery. Defining VSM Forrester defines VSM as.

Moogsoft Joins Inc. Magazine's List of America's Fastest-Growing Private Companies

Inc. Magazine has named Moogsoft to its annual Inc. 5000 list — an exclusive ranking of the nation’s fastest-growing private companies across all industries. The pioneer and leading provider of AIOps solutions made its debut on the prestigious list — ranked at # 884 — based on its 528 percent revenue growth over the past three years.

AIOps Best Practices | First Data/Fiserv: Going Ticketless with AIOps and Moogsoft

At First Data/Fiserv, AIOps dramatically improved incident management and resolution, a transformation that allowed this financial services provider to almost go ticketless. The speakers describe the entire process, started when the CIO called for a global, next-gen monitoring platform. First Data/Fiserv soon realized that Moogsoft’s collaboration and record-keeping capabilities allowed it to slash tickets by 95%. They also describe how the system was fine-tuned to handle both regular and critical incidents transparently.

Telemetry Everywhere: Observability in the DevOps Cosmos

Rockets constantly blast off into space headed towards planets, aiming to create shiny new stars, while meteors whizz by them, threatening their journeys. That’s how global DevOps expert Helen Beal describes the complicated and risky universe of DevOps practitioners and SRE teams. The rockets are these teams’ frequent code releases. Planets represent customers that benefit from the value — stars — created by these launches.