Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring your systems isn't enough anymore. Neither is “asking questions about your system”. Operational Intelligence embraces observability to proactively deliver business insights, support decision-making, and accelerate innovation. It seems that as the observability market grows and more and more products come into the space, the meaning of the term observability itself becomes more and more nebulous.

After four years. Hundreds of meetings and conversations. Countless forms and paperwork submissions… …We’ve done it. SquaredUp is finally, officially B Corp certified We can now say that we are part of a unique global movement – and we couldn’t be more proud, excited, and motivated for our journey ahead.

Cloudflare is a widely adopted web performance and security platform, best known for its CDN, DDoS protection, and DNS services. While it provides rich telemetry and real-time analytics, the sheer volume and complexity of the data can make it hard to identify key trends or issues at a glance. This is where a solution like SquaredUp (or another dashboarding tool) comes in.

In the realm of data and observability, timing is everything. Until now, SquaredUp provided fixed time options like the last hour, 12 hours, 24 hours, last week, and this month. While these options served many users well, we recognized that they lacked the flexibility you needed. Whether you're tracking long-term performance, comparing trends, or looking into specific events, we know these preset options could sometimes feel limiting.

The HaloPSA plugin is a new addition to SquaredUp, and helps you create live dashboards that surface the important metrics – giving you and your team a single pane of glass for help desk performance, asset visibility, and client reporting. Why it matters: If your team uses HaloPSA to manage tickets, assets, and clients, then you already know how vital that data is for running smooth operations.

The Jira plugin is one of our most-used integrations and for good reason. Teams rely on it daily to stay on top of work, manage issues, and ship on time. As more people leaned on it, we saw a chance to make the experience even smoother. So, we gave it an upgrade. We’ve refreshed the out-of-the-box dashboards, simplified the data streams, and improved the overall experience. So, let’s take a closer look at what’s changed.