Senior Product Manager Anojan Gunasekaran joins the stream to talk about what’s new in PagerDuty’s Analytics offerings. New Insights will be available to all accounts beginning in August 2023. Get the data you want from your PagerDuty account so you can manage your teams and metrics.

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Time Stamps:

00:00 - Intro

01:15 - Goals of PagerDuty Analytics

03:45 - New reports coming to PagerDuty Analytics

04:50 - The Incident Activity report

06:45 - The Service Performance report

08:25 - The Responder report

09:20 - The Team report

09:40 - The Escalation Policy report

10:50 - Analytics available via the API, documented at https://developer.pagerduty.com/api-reference/25800c343e344-get-aggregated-incident-data

11:30 - Recommendations for reducing alert load

12:40 - The Response Effort information included in the Incidents report - find out how long responders worked on an incident

16:00 - Upcoming features, the User Onboarding Report!

18:00 - Replacing the Intelligent Dashboard with a new analytics landing page

25:00 - Other upcoming features

For Early Access features, see our Early Access Program: https://www.pagerduty.com/early-access/

Join the PagerDuty Community today https://bit.ly/3aiDEEI