What is Grafana Cloud? Fully Managed Observability Built on Open Standards | Grafana Labs

Jul 29, 2025

Grafana Cloud helps teams detect, investigate, and resolve incidents faster—thanks to AI, open standards, and seamless integrations with OpenTelemetry, Prometheus, Salesforce, and more. See how it all works in this live demo of a simulated e-commerce outage.

TIMESTAMPS

00:00 – Why Open Just Works Better

00:17 – Real-World Demo: Distributed E-Commerce Store

00:35 – Incident Alert in Slack

00:57 – End-to-End Incident Management

01:24 – Root Cause Analysis (RCA) Workbench

01:59 – Detecting the Feature Flag Issue

02:15 – Accelerating RCA with AI Workbench

02:42 – How Grafana Ties It All Together

02:55 – Business Impact via Salesforce Metrics

03:20 – Built on Open Standards

03:37 — An End-to-End Observability Platform
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LINKS/RESOURCES
Learn more about Grafaa Cloud: https://www.grafana.com/cloud
Get started with the Grafana Cloud forever-free tier: https://grafana.com/g/cloud
Have a question? Ask Grot, your AI helper: https://grafana.com/grot/
Reach out in our community forums: https://grafana.com/g/forums
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