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You can also claim your free preview of the ESM book here: https://invgate.com/esm-course/book.

In this video, we introduce you to the world of Enterprise Service Management (ESM). Learn how it can help you improve service quality, reduce costs, and drive operational efficiency.

Key moments:
00:00:00 Introduction
00:00:25 What is ESM
00:00:58 Why ESm matters
00:01:31 Who Can Benefit from ESM?
00:02:03 Benefits of ESM
00:02:39 Importance of ESM
00:03:37 ESM vs. ITSM
00:04:18 ESM Principles
00:04:57 Free ESM Course
00:05:39 Conclusion

For more information please visit our site at www.invgate.com

#ITSM #ESM #InvGate