Watch an introduction to SolarWinds® Service Desk to learn what today’s IT service management (ITSM) strategy demands from a solution. SolarWinds Service Desk provides a cloud-based, multi-tenant platform for integrated IT asset management and service desk.

SolarWinds Service Desk provides the functionality necessary to meet today’s service management needs, including:_x000D_

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• Full ITIL suite (incident, problem, change, release)_x000D_
• Powerful service catalog workflows and forms_x000D_
• Customizable service portal_x000D_
• Automation rules to drive ticket routing and priority_x000D_
• Detailed roles and permissions for every user_x000D_
• Open REST API and numerous built-in integrations_x000D_
• AI and machine learning to suggest data points to users and agents_x000D_

With SolarWinds Service Desk, your team can move beyond ticket backlogs and into a streamlined service strategy.