Resolve's Agents of IT podcast - S2E10 - Effective AI Governance & Farewell, Ari

May 20, 2026

In this special episode of Agents of IT, the team dives into one of the biggest questions shaping enterprise AI right now: Is AI adoption moving faster than governance can keep up?

Ari, Fran, Zach, and Ian break down the growing tension between agentic AI, automation, security, and oversight. From AI hallucinations and context overload to GRC challenges, shadow AI, and the future of AI governance roles, the conversation explores what enterprises need to consider as autonomous operations become reality.

The episode also tackles:

  • Why AI without guardrails creates operational risk
  • The difference between AI assistants and true AI automation
  • How context quality impacts agent performance
  • Why “human-in-the-loop” may only be a temporary phase
  • The rise of AI governance and agent oversight roles
  • What Zero Ticket IT really requires behind the scenes

Plus, the team shares predictions for 2026, discusses the future of multi-agent operations, and closes with a major announcement as Ari officially steps away from Agents of IT after helping launch the show from day one.

If you’re a CIO, IT leader, automation architect, or anyone navigating the future of enterprise AI, this episode is packed with insights you won’t want to miss.

🎧 Listen now and join the conversation on the road to Zero Ticket IT.