Rappi Relies on Splunk Observability Cloud to Meet its 30-Minute Guarantee

Rappi Relies on Splunk Observability Cloud to Meet its 30-Minute Guarantee

May 5, 2021

Hear from Rappi’s EVP Engineering, Alejandro Comisario about how as one of the largest technology startups in Latin America, the on-demand delivery service relies on the Splunk Observability Cloud for real-time, end-to-end visibility across its complex backend system of 1k+ microservices. Since COVID-19 Rappi has grown 300%, relying on Splunk’s real-time observability to eliminate app issues for customers and stay on top of its infrastructure, applications, and overall business. With Splunk APM, Rappi now has in-depth insights into service behavior and directed troubleshooting, bringing developers’ mean-time-to-resolution (MTTR) down by 90+%.